E L S U A ・ A blog by Luis Suarez
A blog about working smarter, not necessarily harder, through social networking, digital technologies
IBM – Everything that would relate to IBM happenings around the subject of Knowledge Management, Collaboration, Communities and Social Computing
You may have noticed how over the course of the last few days, things have been a bit too quiet over here in this blog and for a good reason. Last week, IBM hosted the Client Experience Jam from March 12th to March 15th, to commemorate not only the 10th year anniversary of the first IBM … Continue reading IBM’s Client Experience Jam Is Now History
If you have been reading this blog for a little while now, you would probably remember how concepts like Employee Engagement make me cringe a little bit. Specially, when it’s abused left and right by HR departments and corporations alike, in general, as that magic bullet that will help address and fix the number #1 business … Continue reading The Arbejdsglaede of Employee Engagement
If you look into the corporate world of today, I am sure you would be able to identify a whole bunch of rather cringing and devastating business problems that somehow we keep trying to solve, but fail miserably in the attempt. Issues like fraud, corruption, bribery, lack of morals and ethics, and what not, keep adding … Continue reading Solutions for An Ageing Population in the Era of Open Business
A few months back I put together a blog post over here where I highlighted the fact that Great Products Don’t Need Customer Service by pointing out one of my favourite experiences I went through when I went back, where I grew up, for the summer holidays, and enjoyed some of the most amazing morcilla. And … Continue reading Johny and The Simple Truth of Service
Over the course of the last few years there has been one particular aspect of social networking for business that I still haven’t come to terms with throughout all of that time. That is, self-promoting your own content in your own blog that you may find scattered around all over the place (other blog posts, … Continue reading Enterprise Social Networking Tips by Luis Suarez
A couple of months ago, when my good friend and fellow colleague, Louis Richardson, came to talk to both my twin brother Luis Benitez and myself to participate at the IBM Connect 2013 conference event in Orlando, Florida, following the well known format of “Pardon The Interruption” we knew, back then, it was going to … Continue reading IBM Connect 2013 Highlights – Pardon the Interruption in Social Business – The Recording #ibmconnect
As you may have noticed by now, the little experiment that I had in mind to go and play with while I was attending last week’s IBM Connect 2013 conference event in Orlando, Florida, didn’t work too well, not because of lacking the intention, the motivation or the energy for it, but mainly because I killed my voice … Continue reading IBM Connect 2013 Conference Highlights – Adoption, Adoption, Adoption! #ibmconnect
And here we are! Nearly a couple of weeks since I started working again, after an extended holiday break, I’m on the road once more. First business trip of the year, and perhaps one of the most exciting ones that I can think of so far. As usual, it’s the yearly pilgrimage to Orlando, Florida, … Continue reading Leadership Thoughts: Master the Art of Active Listening
On January 20th 1997, while I was holidaying in The Netherlands, I started my adventure into the corporate world with a new job at IBM, as a Customer Support Representative for the Mainframe. 16 years later that adventure continues, and big time!, still having just as much fun as I did in Day One. So … Continue reading IBM Connect 2013 – Pardon The Interruption, Are You Ready?
If you have been reading this blog for a while now you would know how, all along, I haven’t been very much in favour about supporting the argument of the digital / generations divide or the distinction of various different generations at work, whether baby boomers, Gen-Xers, Gen-Yers or whatever else. However, and with that … Continue reading Working Styles – Where Fun Meets Work
